Skip to content

XGLegal

Privacy policy

Privacy Policy

Safeguarding your privacy and the security of your personal information is important to us. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change, so please check it periodically. If you have questions about our privacy policy, please use the form on our Contact Us page.

XOGENT, INC. ("XOGENT", "we," "our," "us") respects your privacy and values your trust and confidence. This privacy policy applies to the XOGENT online and mobile web site (www.xogent.com) and the XOGENT mobile applications owned and operated by XOGENT. This privacy policy describes how XOGENT collects and uses the personal information you provide on our web site and mobile applications.

Purpose

XOGENT has adopted this Privacy Policy in order to inform you of its policies with respect to information collected from the online and mobile web site (collectively, the "Web Sites") and our tablet and smartphone applications (the "Application" or collectively the "Applications"). Your use of the Web Sites or Applications constitutes your acceptance of this Privacy Policy and your consent to the practices it describes.

Personally Identifiable Information

Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone/fax number, email address or any information you submit to the Web Sites or the Applications that identifies you individually.

The Web Sites or the Applications will not collect any personally identifiable information about you unless you provide it. You can visit and browse the Web Sites and the Applications without revealing personally identifiable information about yourself, but not all functions will be available to you. The Web Sites and the Applications may collect personally identifiable information about you through:

  • Registration Forms — If you register or opt-in to receive XOGENT information, you must fill out a registration form requiring personally identifiable information that may include your name, email address, postal address, telephone number, and areas of interest.
  • Transactions and Activity — If you conduct transactions through the Web Sites or an Application, we will collect information about the transactions you engage in and your other activity on the Web Sites or Applications.
  • Email and other voluntary communications — You may choose to communicate with us through email, via our Web Sites, by telephone, in writing, or through other means. We collect the information in these communications.

Non-Personally Identifiable Information

When you visit the XOGENT Web Sites and Applications, certain anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the internet, the date and time you access the site, the pages you access while at the XOGENT Web Sites or Applications, and the internet address of the web sites from which you linked directly to the XOGENT Web Site. This information is not personally identifiable.

Information Use

XOGENT may use the personally identifiable information collected through its Web Sites or Applications primarily for such purposes as:

  • Helping to establish and verify the identity of users
  • Opening, maintaining, administering and servicing users' accounts or memberships
  • Processing, servicing or enforcing transactions and sending related communications
  • Providing services and support to users
  • Improving the Web Sites and Applications, including tailoring it to users' preferences
  • Providing users with product or service updates, promotional notices and offers
  • Responding to your questions, inquiries, comments and instructions
  • Protecting our systems from fraud and unlawful access
  • Maintaining the security and integrity of its systems
  • Sending you a newsletter or marketing communications

Disclosure of Information

XOGENT does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. XOGENT may use unaffiliated companies to help it maintain and operate its Web Sites, Applications, payment processing, or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. These companies may only use such personally identifiable information for the purpose of performing those functions and may not use it for any other purpose.

XOGENT may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law.

Text Messaging / SMS

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Children's Privacy

The Web Sites and Applications are directed toward and designed for use by persons aged 13 or older. XOGENT does not solicit or knowingly collect personally identifiable information from children under the age of 13. If XOGENT discovers that it has received personally identifiable information from an individual who is under the age of 13, XOGENT will delete such information from its systems.

Cookies and Advertisers

The XOGENT Web Sites' and Applications' server may place a "cookie" on your computer or store data in your computer browser in order to allow you to use the Web Sites and Applications and to personalize your experience. Cookies allow us to recognize your computer while you are on our Web Sites and Applications and help customize your online experience. Types of cookies on our sites include:

  • Functionality: Used to remember your preferences for using the sites and for facilitating transactions.
  • Performance or Analytics: Used to anonymously measure site activity to improve visitor experience.
  • Targeting: Used to display information and offers that specifically interest you.

Retargeting and Online Behavioral Advertising

Retargeting is a way to use non-personal information to remind you on other websites that you were browsing XOGENT Web Sites previously. XOGENT may use the non-personal information collected on its Web Site for online behavioral advertising purposes including retargeting and to customize ads to you when you visit other (non-XOGENT) sites.

How We Respond to Do Not Track Signals

Other than for the purposes expressly described above, XOGENT does not track users across the web, and therefore does not use or respond to "do not track" signals. XOGENT also does not authorize the collection of personally identifiable information from Website or App users for third party use through advertising technologies.

External Links

The XOGENT Web Sites and Applications may contain links to other web sites not maintained or related to XOGENT. These links are provided as a service to users and are not sponsored by or affiliated with the Web Sites, Applications, or XOGENT. XOGENT has not reviewed any or all of the sites hyper-linked to or from the Web Sites or Applications and is not responsible for the content or privacy practices of other web sites.

Security

XOGENT maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are offered on the Web Sites or Applications, transaction information is transmitted to and from XOGENT in encrypted form using industry-standard Secure Sockets Layer (SSL) connections. XOGENT restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you.

Choice/Opt-Out

If you do not wish to receive non-transaction/security related communications from XOGENT and its affiliates, please send an email containing your request via our Contact Us page. If your personally identifiable information changes, or if you no longer desire to maintain an account, you may correct, update, amend, or delete it by emailing our Customer Support at hello@xogent.ai or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request for access within 30 days.

Changes to this Privacy Policy

XOGENT reserves the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, XOGENT will post a notice prior to the change becoming effective on its homepage and a link to the new policy.

Contacting Us

If you have questions about this privacy statement, the information practices of XOGENT or your dealings with our Web Sites or Applications, please use the link on our Contact Us page.

XOGENT, INC.
PO Box 2861
Suwanee, GA 30024
+1 (678) 208-8866

Last updated: April 2, 2026